Privacy Policy

Effective Date

August 2024

Last Updated

July 2025

Introduction

Scalemodo (“Scalemodo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document describes how we collect, use, and handle your Personal Information when you visit https://ai.scalemodo.com or use our platform (“Platform”).

By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Data Controller

Organic target, MB

Company No: (0-657) 76958

Address: Žemaičių g. 79, Kaunas, Lithuania

Email: [email protected]

Under GDPR, Organic target, MB is the data controller for the purposes of processing your Personal Information on this Platform.

2. Information We Collect

We collect two types of information:

- Personal Information: Name, email, phone, address, billing info, etc.

- Non-Personal Information: Browser type, language, IP address, pages visited, etc.

We collect this:

- Directly from you: via forms, support tickets, onboarding, or Stripe payments

- Automatically: via cookies, pixels, or analytics tools

- From third parties: including Stripe (payment processor) or partners

3. How We Use Your Information

We process your data for:

- Operating and improving the Platform

- Creating and managing your account

- Customer support and troubleshooting

- Sending updates, marketing, or promotions (opt-out available)

- Processing transactions securely via Stripe

- Legal compliance and fraud prevention

4. Legal Grounds for Processing (GDPR)

We process data based on:

- Your consent

- Contractual necessity

- Our legitimate interests (platform operation, analytics, support)

- Legal obligations

5. Your Rights (EEA)

Under the GDPR, you have the right to:

- Access your data

- Correct or delete your data

- Object to or restrict processing

- Withdraw consent

- Request data portability

- File a complaint with a supervisory authority

To exercise any of these rights, contact us at: [email protected]

6. Cookies

We use cookies and similar technologies to:

- Authenticate users

- Analyze traffic

- Improve UX

You can control cookie preferences via your browser settings. See our Cookie Policy for details.

7. Data Sharing

We may share your data with:

- Service providers (e.g., Stripe for payments)

- Our team and contractors for platform delivery

- Legal authorities if required by law

We do not sell your personal information. We never share your phone number without written consent.

8. International Transfers

We may process your data outside the EU. When we do, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to maintain GDPR-level protection.

9. Data Retention

We keep your data:

- As long as your account is active

- As long as required for legal or financial obligations

You may request deletion at any time by contacting us.

10. Children's Privacy

We do not knowingly collect data from users under 16 years old. If you become aware of such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on https://ai.scalemodo.com.

Continued use of the Platform constitutes acceptance of the updated policy.

12. Contact

For questions or concerns:

Email: [email protected]

Address: Organic target, MB, Žemaičių g. 79, Kaunas, Lithuania